Can't Get Enough: Trust in Government

Trust is the most important asset finance officers and our communities have, especially in times of financial distress when hard choices must be made. Without trust, we can't do our jobs. With it, we can perform at our best. This session will show you how finance officers and their communities have built and lost trust. You will leave the session with practical steps you can take to build and maintain trust in your career and between your government and your community.

Scott Catlett

Finance Director / City Treasurer, City of Yorba Linda

Scott Catlett is the Finance Director and City Treasurer for the City of Yorba Linda, California, a city of approximately 70,000 residents located in Orange County.  Prior to joining the staff in Yorba Linda, he was a Principal Budget Analyst, Budget & Debt Manager, and most recently Assistant Finance Director for the City of Riverside, California, a city of approximately 320,000 residents with a $1.1 billion annual budget.  Earlier in his career, he worked for several firms providing financial consulting services to state governments, municipalities, and large commercial airports.  Scott is also a member of the adjunct faculty at California State University, San Bernardino, where he teaches graduate courses in public sector financial management and government budgeting.

Scott has a Bachelor of Science degree in Finance from Tulane University and a Master of Public Administration degree from California State University, San Bernardino.  He is a member of the Government Finance Officers Association (GFOA), the California Society of Municipal Finance Officers (CSMFO), and the California Municipal Treasurers Association (CMTA).  Scott recently completed serving a three-year term as an elected Board Member of CSMFO, and currently serves as chair of the CSMFO Administration Committee.  He is also a past Chair of CSMFO’s Career Development Committee, Professional Standards and Recognition Committee, and Inland Empire Chapter.  

Michelle Kobayashi

Senior VP of Innovation, Polco/National Research Center

Michelle earned her master’s degree in public health at the University of Colorado and has served as the Vice President of National Research Center, Inc. for 25 years and now has joined with Polco. Before joining National Research Center, Michelle worked for the City of Boulder for seven years as a researcher and policy analyst.  

Michelle has extensive experience in both quantitative and qualitative research design and has worked with scores of government agencies and community organizations in the area of surveys, evaluation and performance measurement. She has authored numerous journal articles, book chapters and books on research techniques and trained hundreds of government and non-profit workers on the methods of evaluation, survey research and uses of data for performance enhancement.  Michelle co- authored three editions of Citizen Surveys: How to do them, how to use them, what they mean with Tom Miller for the International City and County Managers Association. 

Brent Bryant

Finance Director, City of Oklahoma City

Brent was appointed as Oklahoma City’s Finance Director on July 12, 2019. He is responsible for oversight of a $1.5 billion budget, along with managing the City’s AAA-rated debt program. He oversees the Office of Management and Budget, Economic Development, Treasury, Risk Management, Accounting and Procurement.

Brent started his career with the City in 1991 as an Internal Auditor, earning promotions to Contract Coordinator, Management and Budget Analyst, Management and Budget Specialist, Interim Risk Manager and Business Manager and Economic Development Program Manager.

As the Economic Development Program Manager, he managed 16 of the City’s Tax Increment Finance (TIF) districts with a $958 million budget. Brent negotiated more than 40 development agreements leading to more than $2 billion in new public investment.

The Downtown OKC Partnership presented the 2018 Stanley Draper Award to Brent for his efforts in revitalizing downtown. He’s also a graduate of Leadership OKC Class 25. In 2006, Brent was recognized by OKCBusiness as one of 40 people under age 40 who made Oklahoma City a better place.

Brent earned a bachelor’s degree in accounting from Oklahoma State University in 1991 and a master’s degree in public administration from the University of Oklahoma in 2002. He is certified as an Economic Development Finance Professional by the National Development Council.

Lori, Brent’s wife of 28 years, is a Mustang Public Schools pre-kindergarten teacher. They have two children: Courtney, 24, and Cooper, 19.Brent was appointed as Oklahoma City’s Finance Director on July 12, 2019. He is responsible for the oversight of a $1.5 billion budget along with managing the City’s AAA rated debt program. He started his career with the City in 1991 as an Internal Auditor, earning promotions to Contract Coordinator, Management and Budget Analyst, Management and Budget Specialist, Interim Risk Manager and Business Manager and Economic Development Program Manager.

Kenneth Burke

Clerk of the Circuit Court & Comptroller, Pinellas County

Ken Burke serves as the Clerk of the Circuit Court and Comptroller for Pinellas County, Florida.  Ken is deeply rooted in the county given his local schooling and experiences as a CPA, and law firm administrator.  In November 2004, Pinellas County voters recognized Ken’s long list of qualifications and elected him to serve as the Clerk.  He was re-elected without opposition in 2008, 2012 and again in 2016.

He is one of seven Pinellas County Constitutional Officers directly elected by county citizens and responsible for safeguarding all public records and public funds.  Over the years, the role of the Clerk has assumed more than 1,000 individual statutory duties as delegated by the Florida Legislature.  Ken manages all courthouse records, a local budget of approximately $43 million and over 500 employees.

Ken’s impressive array of civic involvement includes serving on the Board of Trustees of St. Petersburg College from 1999-2012, the Special Presidential Committee on Technology/Office Tools & Resources for the Florida Bar, Chair of the Association of Community College Trustees (ACCT), President of the Florida Court Clerks and Comptrollers, elected member of the Florida Government Finance Officers Association (FGFOA) Board of Directors and Vice Chair of the Florida Clerks of Court Operations Corporation (CCOC) Executive Council just to name a few.  In light of his monumental civic contribution, Ken was named “Mr. Seminole” in 1999 by his community.  Ken was appointed to the Florida Supreme Court’s Standing Committee on Fairness and Diversity.  Ken was also appointed by Governor Rick Scott to the Higher Education Coordinating Council and most recently became the Vice Chair.  Furthermore, Ken was appointed by the Pinellas County Commission to be a member of the Charter Review Commission (CRC). Ken and his wife, Cecilia (Reese) have three children – Catherine, Patrick and Brendan.


06/05/2020 at 3:00 PM (EDT)   |  50 minutes
06/05/2020 at 3:00 PM (EDT)   |  50 minutes
GFOA Virtual Conference Feedback
11 Questions
CPE Credit
No credits available  |  Certificate available
No credits available  |  Certificate available